Botanical Delights Tour & Culinary Adventure

Privacy Policy & Terms & Conditions

What information do we collect? 

We collect information from you when you send us an email or you fill up a form.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(Your information helps us to better respond to your individual needs.)
• To improve our website
(We continually strive to improve our website offerings based on the information and feedback we receive from you.)
• To improve customer service
(Your information helps us to more effectively respond to your customer service requests and support needs.)
• To process transactions
(Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.)
• To send periodic emails
(The email address you provide for order processing, may be used to send you information and updates pertaining to your service, in addition to receiving occasional company news, updates or service information, etc.)

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.)
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our web site privacy policy.

This policy was last modified on September 1st, 2022.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Terms and Conditions

OPERADORA TURISTICA VBG SA CV provides you with its terms and conditions for accessing our “Botanical Delights Tour & Culinary Adventure,” which defines our responsibility together with the client.


Scheduling a tour with OPERADORA TURISTICA VBG SA CV represents your acceptance of the following terms and conditions:

  • OPERADORA TURISTICA VBG SA CV communicates that the services provided in relation to their itineraries, transportation, activities and food are covered by paying the fee assigned for the activity and that they are acquired directly with the official representatives and in mutual relation with the Vallarta Botanical Garden.

  • OPERADORA TURISTICA VBG SA CV reserves the right to take photographs or video records of any of our tours, and may use any of these records for promotional and / or commercial purposes.

  • OPERADORA TURISTICA VBG SA CV reserves the right to refuse to accept or restrict its participation, to any person who seems incapable of complying with the rigors and requirements of participating in the activities, or any person whose actions or behavior it deems inappropriate for group travel. No refund will be applied in case of any of the above- mentioned situations.

  • OPERADORA TURISTICA VBG SA CV warns that the activities within the Botanical Garden of Vallarta during the tour “Botanical Delights Tour & Culinary Adventure” requires a considerable physical effort, therefore to access this activity the client must consider during the tour, hiking on inclined/declined or uneven terrain with stones, branches, roots and the presence of fauna such as insects, rodents, snakes, birds, among other specimens.

  • OPERADORA TURISTICA VBG SA CV reserves the right to deny participation to pregnant women in concern for their health. Pregnant women who wish to participate should notify Garden staff of their condition with advanced notice and clarify whether their

participation is advisable. The company will not be held responsible for any consequences

of participation by pregnant women.

  • In consideration of the comfort and well-being of its customers, the OPERADORA

    TURISTICA VBG SA CV reserves the right to replace guides or trip leaders, as well as

    make reasonable changes to its itinerary without prior notice.

  • OPERADORA TURISTICA VBG SA CV is not responsible for material or monetary

    losses. All valuables and personal belongings are the personal responsibility of each participant.

    When scheduling a tour with OPERADORA TURISTICA VBG SA CV clients have the responsibility to select the activity based on their abilities and interests. Clients are responsible for preparing for the activity by studying the itinerary (see TOUR DESCRIPTION) prior to booking and bringing the clothing and equipment recommended by the service provider.

    This document was last updated on September 1st, 2021.

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